Dongtai background
Dongtai International Logistics Co., Ltd. is the customs and other relevant departments of the joint approval of a comprehensive retreat products bonded inspection and maintenance qualification of the company, the strength of its own 10,000 square meters of bonded warehouses and equipped with 10,000 clean room and fully automated testing Production lines and in the Customs House has a professional customs service center. Since the establishment of the company has been adherence to the "customer-centric", relying on physical logistics operations, modern information technology, supply chain design and trade services as the core function, through the establishment of rapid response to customer needs, flexible product portfolio, Flow, logistics, information flow integration as a whole, to provide personalized service solutions to help customers enhance the competitive edge, the maximum value creation.
Industry trends
Shenzhen, China's first special economic zone reform, the rapid development of China's prospects, foreign trade import and export to achieve steady growth year by year, electronic / chemical / clothing / machinery and other products exports show a vigorous development trend. The export of electronic products in Shenzhen tends to saturation, increasing competition in the industry pressure, foreign importers of electronic products after-sale testing and maintenance services to make higher demands. At present, export enterprises mainly adopt the following ways:
To sum up, the existing after-sales service model of export enterprises face policy, time, cost and other restrictions, can not meet the needs of foreign customers supporting after-sales service. At present enterprises to undertake customer orders, after-sales service is limited to the above-mentioned manner, high-risk, high cost, leading to the part of the cost of enterprise customers to transfer pricing, affecting the export price competitiveness.
Dongtai logistics advantages
(1) 2013 access to export processing bonded inspection and maintenance business qualification, the entire processing zone has this qualification of only three companies.
(2) production storage space has been through the fire, environmental protection and safety supervision and other departments of the acceptance, according to the functional zoning of the site set up to achieve production, warehousing and office area separated clearly and neatly.
The company has a number of well-known enterprises with a wealth of experience in strategic cooperation, customer service and service efficiency of the company with high satisfaction, recognition of the company's brand, industry experience and brand awareness of the continuous improvement is an important support for the development of the company is important One of the core competitiveness.
The company is in the electronics industry, the mechanical and electrical industry has first-mover advantage, this advantage to catch up with the company's industry continue to widen the distance, both to market new entrants to set a high threshold, but also for the company to ensure continued competitive advantage A good foundation.
The company has a strong program to solve, design and implementation capacity, that the company through the relevant policies and regulations proficient use, with tailor-made solutions for customers the ability to have cross-sectoral and effective replication of the successful experience of the ability to mature Of bonded logistics solutions R & D design process;
The company has a high-quality professional management team, with strong implementation and implementation capacity, the company developed a professional information system that can provide efficient business flow, information flow, with strong integration of resources.
Business philosophy
Dongtai logistics since its establishment, the company adhering to the "efficient professional, customer service, innovation and development" business philosophy, and constantly strengthen the internal management, external coordination, improve professional services. We always adhere to the compliance management, standardize the development, according to the requirements of customs supervision to start the business. The company is committed to solving customer problems after-sales quality, customer protection brand reputation, reduce customer after-sales costs, enhance customer price competitiveness, and promote foreign trade development, win-win cooperation with customers.
Related analysis and case list
Domestic exports of goods, usually encounter customers reject the goods, refused to pay the end of money, packaging failure, the label failed, unqualified quality, card board failure, electronic system upgrades, or after-sales service and other causes of goods Return or return. Some export goods, especially electronic products, such as digital cameras, digital video cameras, technology products and tablet computers, because the characteristics of the goods itself, repair rate is high, often encounter the need to return to repair the situation, but opened in foreign countries The maintenance center is not only costly but also has personnel management problems.
In view of the above problems, according to the policy characteristics of EPZs, the Group set up a technology company in the processing area to cooperate with the one-stop supply chain service platform, from goods to goods repaired, from port to maintenance to port service.
Return to repair the electronic products, including: digital cameras, digital cameras, tablet PCs, driving recorder, LED lamps, plasma TVs, plasma displays, blenders, mobile phones.
Advantages of Returned Rework in Processing Zone:
1, the procedure is simple and low cost. Do not need to go through a complex return procedures, without the need to return the goods to the customs, without the need to pay large margin.
2, convenient transportation. The Shenzhen Export Processing Zone connects Hong Kong with Yantian Shekou. The goods come in from Hong Kong. The goods can be re-arranged from Hong Kong or re-exported from the port. The time and cost savings are significant, especially from Hong Kong to Shenzhen. Processing Zone bonded area only 3 hours or so, and the cost of maintenance is one-third of Hong Kong.
3, no negative impact. Returned to repair the need for special government approval, in the name of Dongtai into the processing zone, repair and re-export to the name of Dongtai, for the owner of the enterprise does not exist on the negative impact of the credibility of the customs.
Served Case Description:
1, Tablet PC Notebook - can not read, black and white, can not boot, replace the battery, upgrade the system;
2, digital cameras, digital cameras - can not read cards, blind spots, broken screen, upgrade the system;
3, integrated circuit IC;
4, Christmas tree - replace the lamp;
5, skateboard - wheel size failed;
6, the projector - replacement parts.
7, other electronic products for packaging, for accessories, for wearing parts, etc. ...
